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Privacy Policy

This privacy policy sets out how DFP Building Services uses and protects any information that you give DFP Building Services when you use this website.

At DFP Building Services we are committed to safeguarding and preserving the privacy of our visitors. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

DFP Building Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect
We may collect the following information:

  • Name
  • Contact information including email address and mobile number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Any other information that you choose to share with DFP Building Services

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Respond to enquiries you send us.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information
    which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We
    may contact you by email, phone, fax or mail. We may use the information to customise the website
    according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Please note that the transferring of data over the internet can be insecure, and so we cannot guarantee the security of data sent over the internet to us.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@dfpbuildingservices.co.uk or by post to DFP Building Services, 57 Hampden Road, Kingston Upon Thames, Surrey, KT1 3HG

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